Healthcare Sector

Cultural-Dialogues for Patient Safety

Dr. Amanda van Vegten
UniversitätsSpital Zürich

The Cultural-Dialogues for Patient Safety quickly became an important element in many of our training sessions. Thank you ICL for the very accurate behavior descriptions and the overall approach!

Benefits of Cultural-Dialogues for Patient Safety

  • Precise and target group specific behaviour descriptions serve as starting point to discuss personal experiences
  • State of the art and scientifically proven safety concepts made actionable
  • Interactive exchange across levels and disciplines
  • 5 levels of the safety culture serve as a "yardstick"
  • Method kicks off a sustainable change process